Nuclear: confirmed benefits of AREVA's integrated model
Global Human Factors Expertise
Global Human Factors Expertise
Diverse Team
Experience
MCR design and upgrades
NUREG-0711 & NUREG-0700
Function Allocation
Task Analysis
Ergonomic Analyses
Usability
HSI Design and Evaluation
By the end of today’s session, you will be able to…
By the end of today’s session, you will be able to…
Define the term “Human Factors”
Discuss how poor human factors design can influence human performance
Identify and use selected human factors principles to improve human performance
Aoccdrnig to rscheearch at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer be at the rghit pclae. The rset can be a total mses and you can sitll raed it wouthit porbelm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe.
HFE is a systematic approach to guide the human interactions with a facility (say, a “control room”) to ensure that all functional aspects of human involvement are achievable without introducing opportunities for human error.
HFE is a systematic approach to guide the human interactions with a facility (say, a “control room”) to ensure that all functional aspects of human involvement are achievable without introducing opportunities for human error.
HFE considers human...
Capabilities
Limitations
Characteristics
Behaviors
Motivations
…as they impact the design of structures, systems and components.
Principle #1: Make relevant parts visible.
Principle #1: Make relevant parts visible.
Principle #2: Give each action an immediate and obvious effect
Sound can be used to provide similar information.
Sound can be used to provide similar information.
Mapping = the relationship between two things
Mapping = the relationship between two things
Natural mappings can be
Cultural
Biological
Spatial
Affordance is a property of the object. They provide strong clues to the operation of things.
Affordance is a property of the object. They provide strong clues to the operation of things.
Suggest how the object should be used
“Verb”-able
Users know what to do just by looking at the object.
No instructions needed!
Examples
Door plates
Knobs
Button
Constraints limit how the design can be used
Constraints limit how the design can be used
Types:
Physical
Square object and round hole
Cultural
Light switches
Logical
Order (1,2,3 or a, b, c)
Checklists and guidelines
Checklists and guidelines
NUREG-0700, Rev. 2, “Human System Interface Review”
MIL STD 1472, “Design Criteria Human Engineering”
Professional Societies
Human Factors and Ergonomics Society (HFES)
Electric Power Research Institute (EPRI)
Web Resource
Jacob Nielsen’s 10 Usability Heuristics (http://www.nngroup.com/articles/ten-usability-heuristics )
Books
Human Factors Engineering and Design, by Sanders and McCormick
Kodak's Ergonomic Design for People at Work, by The Eastman Kodak Company
